Responsible Gaming

Gambling should remain entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other rules that determine outcomes, and previous results do not predict future results. A winning run does not mean that a further win is due, while a loss does not create an obligation for the next result to change. Avoid chasing losses or increasing your stakes in an attempt to recover money.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to spending on other leisure activities. Once your budget has been used, stop playing. Never use rent, mortgage payments, household bills, essential living expenses, borrowed money or money set aside for other commitments to gamble.

• Only gamble when you are legally permitted to do so and meet the applicable minimum age requirement.
• Set a spending budget and a time limit before starting a session.
• Keep track of your deposits, bets and results rather than relying on memory.
• Take regular breaks and avoid playing when tired, upset, stressed or under the influence of alcohol or other substances.
• Do not gamble to win back money you have lost or to deal with financial or personal difficulties.
• Do not ask others to fund your gambling or allow another person to use your account.
• Keep your account credentials private and make sure your gambling activity is your own choice.

Gambling is not a suitable activity for everyone. If you are under the legal gambling age, have chosen to stop gambling or feel that gambling is affecting your wellbeing, do not play. You can contact Ohmyspins Casino through the available support channels to ask about safer gambling tools, account restrictions or a break from the service.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who previously felt in control. It may develop gradually, and the signs are not always obvious. Consider whether any of the following experiences apply to you or someone close to you:

• Spending more money or time gambling than you planned.
• Thinking about gambling frequently or feeling restless when trying to stop.
• Chasing losses, increasing stakes or gambling for longer to achieve the same excitement.
• Hiding gambling activity, deposits, losses or account information from family or friends.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to escape sadness, anxiety, stress, loneliness or other difficult feelings.
• Feeling guilt, shame, anger or distress after gambling, but continuing to play.
• Arguments, relationship problems, work difficulties or study problems connected with gambling.
• Trying to stop or cut down without being able to maintain the change.
• Neglecting sleep, health, family, work or other responsibilities in order to gamble.

One or more of these signs may indicate that it is time to stop and seek support. You do not need to wait until a crisis occurs. Speak honestly with someone you trust, use account restrictions and contact a qualified gambling support service available in Australia. Independent support can help you understand your options without judgement. If gambling has created debt or financial pressure, consider speaking with a free financial counselling service before making further gambling or borrowing decisions.

Supporting another person

If you are concerned about a family member, friend or colleague, choose a calm time to raise the subject. Focus on what you have noticed and how it affects you, rather than making accusations. Encourage the person to take a break and seek professional support. You cannot control another adult's choices, so protect your own finances and wellbeing, and do not lend money to cover gambling losses.